Website Service Guarantee

What You Get for Your Money

Common Sense Business Approach

• Provide honest and competitive quote no later than 24 hours after request
• Learn about your business, products, services and priorities. Use this knowledge to implement it into the website solution
• Always deliver on time what was promised
• Always pursue the optimum of quality and costs - unless specifically stated by you
• Frequently advise you about the website's progress
• Protect and advise you on ALL website issues - even those beyond the scope of our agreement
• Never claim any hidden costs

High Standard of Professional Ethics

• We will recognise your ownership of the website, content, code and copyright
• We will be available for telephone consultation on business days from 9 am to 5 pm
• We will be available for email consultation practically any time
• We will NOT use SPAM methods in the website promotion that may damage the website in the long run
• We will NOT promote your competitors
• We will NOT use tricks to keep you as a client if for any reason you decide to switch to another provider

Mature Technical Level

• Technical garantee is backed up by dozens of years of our collective experience in IT
• Our solutions are portable - they will work virtually on any web server software and hardware
• All web pages will display correctly at least on Internet Explorer (5.5+) and Firefox (1.0+)(That covers about about 97% of visitors)
• All web pages will display correctly on screen resolutions 800x600 and higher (That covers about 99% of visitors)

Organisational procedures

• Our business processes are based on proven methodology. That guarantees the continuity of our business and the service to you.
• All our staff is trained so you can expect the highest level of service no matter who you deal with
• We constantly look for better business procedures and that is why our service to you, improves